The Department of Motor Vehicles has a variety of service options for every situation. You are encouraged to use the preferred service options. By choosing the preferred service option, you will receive quicker service.
| Service Option | Expected Service Time * |
|---|---|
EzFleet (Internet service) VIIM System (Internet service) | (Preferred Service Option) Credentials will be placed in the mail to you that same business day if paid by 3:00 PM. Express mail is also available. |
Fax, email or mail your application to our central processing unit. DMV will mail your credentials. Fax: Mail: Email: | Service times for each option are based on current application volumes in DMV’s Motor Carrier IFTA/IRP Processing Center. |
| Drop off your application at one of DMV’s Customer Service Centers and DMV will mail your credentials. |
Payment Options
Payment options vary based on the location where payment is made. When submitting a payment by mail or fax, please include your invoice. Online payments may be made online in VIIM System.
- Check payments may be remitted by mail to: Virginia DMV, Motor Carrier Services, P O Box 27412, Richmond, VA 23269
- Credit card payments may be made over the phone (804) 249-5140 or online.
- ACH Debit payments may be remitted by mail (address above) or made online.
- ACH Credit payment may be remitted online.
- eCheck payments may be remitted by mail (address above) or made online.
Motor Carrier is continuing efforts to safeguard customer information, DMV does not accept credit card payments by mail or email.