The Department of Motor Vehicles has a variety of service options for every situation. You are encouraged to use the preferred service options. By choosing the preferred service option, you will receive quicker service.
| Service Option | Expected Service Time * |
|---|---|
EzFleet (Internet service) VIIM System (Internet service) | (Preferred Service Option) Credentials will be placed in the mail to you that same business day if paid by 3:00 PM. Express mail is available with a provided prepaid label sent to MCInventory@dmv.virginia.gov. |
For IRP only - Fax, email or mail your application to our central processing unit. DMV will mail your credentials. Fax (IRP only): Mail (IRP only): Email (IRP only): | Service times for each option are based on current application volumes in DMV’s Motor Carrier IFTA/IRP Processing Center. |
| Drop off your IRP application at one of DMV’s Customer Service Centers and DMV will mail your credentials. |
Payment Options
Payment options vary based on the location where payment is made. Online payments may be made online in VIIM System.
When submitting an IRP only payment by mail or fax, you must include your invoice.
- Note: All IFTA payments must be made online. Check payments may be remitted by mail to: Virginia DMV, Motor Carrier Services, P O Box 27412, Richmond, VA 23269
- Credit card payments may be made over the phone (804) 249-5140 or online.
- Note: All credit card transactions of $10,000 or more will result in a 1.5% service fee. DMV does not accept credit card payments by mail or email.
- ACH Debit payments may be remitted by mail (address above) or made online.
- ACH Credit payment may be remitted online.
- eCheck payments may be remitted by mail (address above) or made online.
Motor Carrier is continuing efforts to safeguard customer information; DMV does not accept credit card payments by mail or email.