Skip to main content
Virginia Department of Motor Vehicles

Utility menu

  • Online Services
  • Locations
  • Moving
  • Forms
  • My Account

Main menu

  • Licenses & IDs

    • Driver's License
    • REAL ID
    • Learner's Permits
    • ID Cards
    • Commercial Driver's Licenses
    • Motorcycle License
    • Exams & Study Materials
    • Driver Training
    • Driver Improvement
    • Disability Programs
      • Parking Placards and Plates for Virginians with Disabilities
      • Apply for a Disabled Parking Placard or License Plate
      • Renew or Replace a Disabled Parking Placard or License Plate
      • Disabled Parking Placards and Plates Privileges
      • Description of Parking Placards and Plates
      • Visor Alert
      • Special Assistance
      • Assistance for Disabled Customers
    • Payment Plan Program
    • Organ Donation
    • License Extension
    • Military Personnel
    • Moving

    Document Guide

    Know which documents are required for your driver application before you head to DMV.
    Access Guide
  • Vehicles

    • Title Your Vehicle or Trailer
    • Registration
    • License Plates
    • Buying/Selling a Vehicle
    • Insurance Coverage Verification
    • Taxes & Fees
    • E-ZPass at DMV
    • Insurance Requirements
    • General Information
    • National Motor Vehicle Titling Information System (NMVTIS)
    • Abandoned Vehicle Frequently Asked Questions (FAQ)
    • Abandoned Vehicles/ Mechanics & Storage Lien (MSL) Vehicles
    • Download Vehicle Forms

    Registration Renewal

    Renew your vehicle registration before it expires to avoid a late fee.
    Renew Registration
  • Businesses

    • Motor Carriers
    • Hauling Permits
    • Insurance Services
    • Electronic Lien Program
    • Virginia Motor Fuels Tax Programs
    • Business Opportunities
    • How to Become a DMV Select Partner
    • Online Fleet
    • Dealer Services
    • Online Dealers
    • Rental Tax
    • Transportation Network Companies (TNC)

    VirginiaMCS

    Access VirginiaMCS to conduct your Virginia IRP and/or IFTA transactions online.
    Access VirginiaMCS
  • Records

    • Driver Alert Voluntary Driving Record Monitoring Program
    • Request a Copy of Your Driver or Vehicle Record
    • Request a Police Crash Report from DMV
    • Obtain Vehicle History
    • Change Address, Name or Sex Designation
    • Non-Governmental Access to DMV Records
    • Governmental Access to DMV Records
    • Resources for Family of Deceased
    • Emergency Contact Information
    • Vital Records at DMV
    • Prospective Purchaser Inquiry (PPI)
    • Release of DMV Information
    • Freedom of Information Act (FOIA) Rights and Responsibilities
    • Register to Vote

    Driving & Vehicle Records

    Purchase a copy of your driver or vehicle record online.
    View Records
  • Safety

    • Statewide Crash Data
    • Grants Management
    • Safety Programs
    • Safety Resources

    Points Balance

    Check your points balance to see where your record stands.
    Check Balance
Reserve Your Spot

Virginia DMV Holiday Hours

All DMV Offices will be closed Thursday, June 19th for Juneteenth.

Breadcrumb

  1. Home
  2. Licenses & IDs

Disability Programs

Skip to main content
  • Disability Programs
    • Parking Placards and Plates for Virginians with Disabilities
    • Apply for a Disabled Parking Placard or License Plate
    • Renew or Replace a Disabled Parking Placard or License Plate
    • Disabled Parking Placards and Plates Privileges
    • Description of Parking Placards and Plates
    • Visor Alert
    • Special Assistance
    • Assistance for Disabled Customers
  • Parking  
  • Assistance for Customers
  • Hearing Impairment Support
  • Medical Indicators

DMV has taken numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act and that our customers with disabilities have access to the programs and services they need. Providing superior service is important to us. If we can help, please let us know.

Parking for Customers with Disabilities

DMV offers several different parking placards and plates for customers with disabilities.

Assistance for Customers with Disabilities

Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. A customer service representative will assist the customer with their transactions, including the completion of forms or testing, and can work with the customer to find a suitable testing environment as needed.

Customers with Hearing Impairments

UbiDuo Device

If a customer is hearing impaired, a wireless electronic device, called UbiDuo, is available by request at the information desk. UbiDuo consists of two small screens with attached keyboards that communicate directly with each other. This allows a customer and an employee to communicate across the service counter by typing a conversation in real time.

Interpreter Services

Arrangements can also be made for an interpreter to assist during the transaction. The Virginia Department of the Deaf and Hard of Hearing (VDDHH) provides interpreters free of charge to DMV customers. Either the customer or a DMV employee can contact VDDHH at (804) 662-9502 to set up an appointment at DMV for the customer and interpreter.

Identification cards for customers who are hearing impaired are available from any DMV office.

The Visor Alert program issues visor and wallet cards to hearing impaired drivers to help these drivers and police officers to communicate more effectively with each other.

Medical Indicators on Driver’s Licenses

Virginia driver's license applicants may request that one or more medical indicators be placed on their license. A signed statement from a licensed physician, confirming the medical condition, will need to be presented.

Medical indicator codes appear on the front of a driver’s license under the word ”restrictions” to identify the disability to law enforcement. The code is defined on the back of the license.

Resources

  • Visor Alert Card
  • Hearing Impaired ID Card

About Us

Through our mission purpose, the DMV aims to be Virginia's most trusted service provider.

  • About DMV
  • Careers
  • Procurement

Resources

  • Online Services
  • How Do I?
  • Forms
  • News
  • Policies & Regulations
  • Fee Chart
  • ¿Habla Español?

Contact

  • Locations
  • Contact Us
  • Media

Stay Connected

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • Youtube
Virginia Department of Motor Vehicles (Superior Service | Secure Credentials | Saving Lives)

©2025 Virginia Department of Motor Vehicles. All Rights Reserved. Privacy Policy.

Back to top