The MRS team becomes aware of customer's medical needs in a variety of ways:
If a Virginia resident has recently been in a motor vehicle accident and discloses to law enforcement that a medical condition may have contributed to the accident. Law enforcement can also indicate on the crash report that a medical condition may have contributed to the accident without the customer's disclosure.
If a customer's response to questions on a license application or a comment while interacting with DMV representatives indicate that they have one of the qualifying medical conditions or medications identified as possibly dangerous for operating motor vehicles, the DMV will notify the MRS team to review that customer.
Any resident of Virginia can be reported to the DMV as having one of the qualifying medical conditions that require MRS review. Oftentimes customers will self-report their conditions; however, anybody has the option to send in a report when they have a driver safety concern.
Reporting an Impaired Driver
Reports must be submitted in writing or using the Medical Review Request (MED-3) to:
Department of Motor Vehicles
Medical Review Services
Post Office Box 27412
Richmond, Virginia 23269-0001
Virginia law prohibits DMV from releasing information on the source or reason for the report submitted by a relative or medical professional treating the driver. Information on the source of other reports may be released if requested.