About Product Tracking
DMV offers a service for customers to find out when they may receive their new or renewed Virginia driver's license or ID card, license plates or disabled parking placard. Similar to ecommerce or shipping sites that allow customers to see when orders are produced and mailed, DMV customers may follow the production timeline online.
Customers can track the delivery status of the following DMV products:
To see the delivery status of their driver's license/ID card or disabled parking placard, customers must log into or create a myDMV account with their secure PIN. It is not necessary to log in to see the status of a license plate.
These transaction will allow customers to see either that their product is in production, or the date that the product was mailed. If the product has been returned to DMV by the postal service as undeliverable or if another error occurred during production, customers will be asked to contact DMV.