Of a Virginia DMV law enforcement officer or a non-sworn employee of the DMV Law Enforcement Division
The Department of Motor Vehicles (DMV) Law Enforcement Division (LED) works with DMV customers, consumers and partners in support of DMV’s mission to provide superior service, protect the security of agency data and issued credentials and facilitate highway safety. DMV LED agents have full police powers and perform a number of diverse assigned duties related to motor vehicles, driver licensing, fuels taxes, motor vehicle dealer transactions, DMV transactions and property/passenger carrier operations.
The LED believes all members of the public are entitled to fair and effective service. We take citizen concerns and comments seriously. We also appreciate receiving positive feedback.
How It Works
If you have a compliment to share or a report of misconduct by a Virginia DMV law enforcement officer or a non-sworn employee of the DMV Law Enforcement Division, you may submit the LE-70 by email or mail.
The process will follow as below:
- The Chief Law Enforcement Officer will send a letter informing you that your conduct form has been received and assigned for investigation, providing the name and contact information of the investigating agent.
- The assigned agent will conduct a thorough investigation, including interviewing the employee(s) involved and any witnesses. If you have consented in your conduct form, the assigned agent may contact you for additional details or to clarify any information you have provided.
- Upon conclusion of the investigation, you will receive a letter from the Chief Law Enforcement Officer notifying you that the investigation is complete. In accordance with employee privacy law, we are unable to describe what actions, if any, were taken, or disclose the disposition of your conduct form.