RICHMOND, Va. — The Virginia Department of Motor Vehicles (DMV) proudly welcomes Saundra M. Jack as the agency’s new Commissioner, following her appointment by Governor Abigail Spanberger. Jack’s appointment marks a historic milestone for the agency as the first woman appointed to serve as Virginia DMV Commissioner.
“Sandy’s experience across transportation, public service, and policy leadership makes her the right person to lead Virginia DMV forward,” said Secretary of Transportation Nick M. Donohue. “Her background and commitment will help ensure DMV continues delivering efficient, innovative, and customer-focused service for Virginians. I also want to thank Dr. Gerald F. Lackey for his years of service to the Commonwealth, a tenure under which DMV saw improvements in both technological capability and cost efficiency.”
For Jack, this appointment is also a homecoming. A former DMV leader of nine years, Jack returns to the agency with more than 20 years of public sector experience and a career shaped by law, data governance, and policy. During her time at DMV, she served in several roles, rising from legal services analyst to Assistant Commissioner for Data Management.
Her career also includes service with the Supreme Court of Virginia and, most recently, the Virginia Retirement System, where she served as Director of Policy, Planning, and Compliance. A proud Virginian, Jack earned her bachelor’s degree from the University of Virginia and her Juris Doctor from William & Mary Law School. Her return to DMV brings both experience and deep personal connection to an agency that services millions of Virginians every day.
“Returning to DMV is personally meaningful to me because I know firsthand how this agency creates opportunity for Virginians,” said Commissioner Jack. “Whether it’s getting a driver’s license to commute to work or school, obtaining an ID to access housing, loans, or medical care, or securing the authority to operate a business that moves people and goods – DMV is a lifeline for people. We are committed to being that trusted resource for Virginians.”
Jack steps into the role as DMV continues advancing several high-priority initiatives, including the expansion of Virginia Mobile ID, the Automated Road Test System (ARTS), and other customer-focused modernization efforts.
As Commissioner, Jack oversees an agency with 90 service locations statewide and serves more than six million licensed drivers and manages vehicle titles, registrations, and credentials across the Commonwealth.