Mobile ID App FAQs

What is the Virginia Mobile ID App?

Virginia Mobile ID App is the free digital option for your state-issued driver’s license or ID card that you can set up as an app on your smartphone. It is available in the App Store, and Google Play.

The Virginia Mobile ID App is built on industry standards and limits the information you share to just the data needed for the transaction.

It provides a convenient and secure way for Virginians to present their driver’s license or ID card to participating businesses or organizations.

How do I get the Virginia Mobile ID App? 

1. Download and launch the Virginia Mobile ID App from the Apple Store or Google Play.
2. Review and accept the Terms and Conditions.
3. Unlock/Authenticate your phone using face ID or by entering your passcode
4. Scan the barcode on the back of your license or ID.
5. Complete the face-match check by aligning your face in the oval and following the prompts to move closer.
6. Follow the remaining prompts.

How do I use my Virginia Mobile ID App?

1. Unlock the App.
2. Choose the information you want to share.
3. Unlock your phone using face ID or by entering your passcode.
4. Hold the QR code to the verifying device or reader. You may need to increase the brightness on your phone for the QR code to be detected.

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