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Frequently Asked Questions
 
1. What fees do I owe DMV?

The Virginia Department of Motor Vehicles (DMV) assessed fees based on statutory authority as prescribed by the Code of Virginia. The fees are based on they type of violations and orders of suspension and revocation that are received. A Reinstatement Fee is a fee assessed by the Department of Motor Vehicles, pursuant to the Code of Virginia, for reinstating the privilege to operate and/or register a motor vehicle in Virginia. A Statutory Fee is a fee assessed by the Department of Motor Vehicles, pursuant to the Code of Virginia, for operating or permitting the operating of an uninsured motor vehicle on the highways. A Service Fee is a formerly assessed fee by the Department of Motor Vehicles, pursuant to the Code of Virginia, for the serving of official documents by local law enforcement. An Administrative Fee is a fee assessed by the Department of Motor Vehicles, pursuant to the Code of Virginia, for failure to pay a toll. Upon issuance of an order of suspension for this violation, a reinstatement fee will accompany the administrative fee.

Beginning July 1, 2011, in addition to the reinstatement fee, Virginia law requires payment of a $5 fee for each additional suspension or revocation order in effect when reinstating driving privileges. The fee is considered a Multiple Order Fee. For more information, please refer to Multiple Order Fee FAQs.

2. How do I get my driver's license reinstated?

Your compliance summary provides the specific information necessary to have your Virginia driver and/or registration privileges reinstated. The information includes: * outstanding fees owed to DMV * documentation required * dates of any active suspension and/or revocation period * pending requirements on outstanding suspensions/cancellations * contact information to other entities, such as courts.

3. What is the difference between having the privilege to drive and being licensed?

Once your privilege to operate and register a motor vehicle in the Commonwealth has been restored, you will need to meet the requirements for obtaining a Virginia driver's license and/or registration for your motor vehicle. For example, the requirements for licensure may include knowledge and/or skills testing and proof of legal presence.

4. Can I pay my reinstatement fees online at www.dmvNOW.com?

Yes, payment to DMV may be made by e-check or credit card using the online reinstatement fee transaction. You may pay by credit card, check, money order or cash at any DMV customer service center. Fees paid by check or money order may also be mailed to DMV or paid with a credit card by calling DMV.

5. Can I drive when I pay my Reinstatement Fees?

Payment of these fees is the first step in having your driving or registration privileges reinstated. There may be additional requirements you must meet in order to fully restore your ability to drive or register a vehicle in Virginia. Be sure to check your compliance summary for more details.

6. Will I need to go to DMV if I pay online?

During your online transaction you will be provided a Compliance Summary. This document will advise if you will need to visit DMV based on the requirements on your driving record. Should you have questions or need further assistance, please contact us.

7. Who should I call if information on the compliance summary is incorrect?

Contact us if you have reason to believe that there is incorrect information on your compliance summary.

8. Who should I contact if I need a medical and/or vision report?

Contact us and a customer contact representative will assist you.

9. Who should I contact if I need an application for a driver's license or ID card?

Contact us and a customer contact representative will assist you or click on DMV Forms and Publications.

10. What is a clearance letter?

A clearance letter is written confirmation from Virginia that a customer's privilege to operate motor vehicles is not suspended or revoked or withheld in the state of Virginia. In addition, a customer may request verification of driver's status when no reinstatement was needed.

11. Why do I need a clearance letter?

It represents proof that an individual's privilege to operate a motor vehicle is not suspended, revoked or canceled. Additionally, many customers use them as receipts for satisfying the requirements for compliance.

12. I am or plan to be licensed in another state. Do I need a clearance letter?

Some states require a clearance letter for licensure. A clearance letter can be used to verify that the customer's privilege to operate a motor vehicle in Virginia is in good standing.



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Richmond, VA 23269

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