1. Who should I call to find out how much I owe the courts for unpaid fines and costs
of courts?
The Virginia Department of Motor Vehicles (DMV) does not know how much money you owe
the courts. The telephone numbers of the courts you need to contact are provided on
your compliance summary.
2. Where do I pay fines and costs that I owe the courts?
Fines and costs of courts should be paid directly to the courts.
DMV cannot except payments for the courts. If payment is made by mail, send a stamped-self
addressed envelope to the courts and request that the courts send you a paid receipts
showing that fines and costs of court have been paid in full or that you have
entered into an agreement with the court to make payments.
3. What do I do with the paid receipts from the courts?
Take a copy of your paid receipts or agreements to make payments to the courts to
a DMV customer service center
or mail them to DMV.
4. Who should I contact to make arrangements for overdue child support payments?
Contact the Department of Social Services, Division of Child Support Enforcement.
You may also contact one of the Social Services District Offices.
5. Who do I contact to have an ignition interlock system installed on my vehicle(s)?
You should contact your local Virginia Alcohol Action Program (VASAP)
office to make arrangements to have the ignition interlock system installed on your vehicle(s).
6. Where do I pay fees owed to DMV?
Payment to DMV may be made by check, money order or credit card. Your check or money order,
made payable to DMV, may be taken to a DMV customer service center
or mailed to DMV. You may pay by credit card at a DMV customer service center
or by calling DMV.
7. How do I file an SR22?
SR22s (a certificate of insurance) are normally filed electronically on behalf of the person
insured by the insurance company. You may contact the insurance company of your choice and
they will be able to assist you in filing the SR22.
8. Who should I call if information on the compliance summary is incorrect?
Contact us if you have reason to believe that there is incorrect information
on your compliance summary.
9. Who should I contact to enroll in a Driver Improvement Clinic?
You can view Driver Improvement Clinic locations online, or
contact us and we will provide you with the
telephone number of the nearest Driver Improvement Clinic location in your area.
10. Who should I contact to enroll in a VASAP?
Contact us and a customer contact agent will be able to provide
you with the telephone number of the Virginia Alcohol Safety Action Program
(VASAP) nearest you or check online by visiting the (VSAP)site.
11. Who should I contact if I need a medical and/or vision report?
Contact us and a customer contact agent will assist you.
12. Who should I contact if I need an application for a driver's license or ID card?
Contact us and a customer service representative will assist you.