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The Virginia DMV is aware of fraudulent text and email messages that are being sent regarding fines and suspensions. DMV will NEVER send text messages or emails about your fines or suspensions, or request you share financial details by text or email. Report and delete unwanted text messages and emails. Use your Delete and Report Spam options to report unwanted texts and emails.

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A letter from Commissioner Saundra M. Jack

Saundra Jack

Welcome to the Virginia DMV!  I am honored to serve as Commissioner and to guide an agency that plays an important role in so many milestones in people’s lives.  Whether you are getting your first driver’s license, registering a vehicle, or obtaining the documents that help support life’s major moments, DMV will be here to help you.  

As a lifelong Virginian and career public servant, I know how important it is for customers to be able to interact quickly and efficiently with our government services.  At DMV, it is our mission to provide you with outstanding service in every transaction.  If you are a member of the motoring public or one of our business partners, we are dedicated to ensuring you get what you need in a convenient and respectful way. 

Here at DMV, we are guided by principles that support our core mission.  Protecting Virginians’ personal information is one of our highest priorities.  As technology continues to evolve, we are committed to strengthening data security and maintaining the trust you place in us every day.  We are also continuing to modernize our systems and make every interaction with DMV as simple and seamless as possible. We are Always Driving Forward and working to meet the evolving needs of Virginians with service, security, and innovation.  Finally, at DMV, safety is at the heart of everything we do.  Whether it’s licensing drivers, supporting highway safety initiatives, or having our law enforcement officers enforce Virginia’s motor vehicle laws, our goal is simple:  we want everyone to get where they are going safely.  When you are traveling on Virginia’s roads, please buckle up, follow the speed limit, and put that phone away. 

For our agency, I believe our employees are the foundation of the service we provide. Supporting and empowering the DMV staff is essential to delivering the reliable, efficient, and customer-focused experience Virginians deserve.  We have a great team, and we look forward to greeting you at your next visit.  Until then, please browse our website, which provides all of the information you will need to prepare to complete your DMV business, including dozens of available online transactions. 

Thank you for support, feedback, and trust.  We look forward to the journey ahead- together. 

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