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DMV Connect: Bringing Service to You

DMV Connect logo

DMV Connect teamDMV Connect is a service outreach program and serves Virginians who may not be able to travel to a DMV office. DMV has 8 Connect teams located throughout the Commonwealth; the teams are based out of Richmond (2 teams), Franconia, Fredericksburg, Tyson's Corner, Newport News, Harrisonburg, and Roanoke.

The program was originally created to provide identification cards to incarcerated individuals pending release, as identification is necessary to secure jobs, open bank accounts, enter public buildings, and apply for benefits. While DMV Connect still provides services to inmates, the program has expanded to serve customers at retirement communities, government centers, homeless shelters, and more.

Advances in technology allow needed equipment to fit in one suitcase. As a result, DMV Connect teams easily bring service to you.

Services

DMV Connect teams can process REAL ID as well as conduct all other DMV transactions except vital records and testing.

DMV employees carry customized cases that contain a laptop, signature pad, and camera. Each team also brings all of their own equipment on-site; only requiring electricity and an internet connection, the teams securely process real-time transactions.

Schedule DMV Connect For Your Location

Want DMV Connect to come to you? To schedule a DMV Connect visit at your location, the following criteria must be met:

  • Visits are typically Monday through Friday between 9 a.m. and 4 p.m.**
  • DMV is open to the public (certain exclusions may apply for military bases, corporate campuses, colleges and universities, etc).
  • The location must have a large indoor space including tables, chairs, and access to power outlets.
  • Public parking must be available.

**Major events taking place on weekends will be evaluated on a case-by-case basis. Determining factors include:

  • Location
  • Mobile office and staff availability
  • Type of event (health & safety, veteran, hunting and fishing, etc.)
  • Expected/proven past attendance

If you have a question about your DMV driver/vehicle record(s), please call 804-497-7100 or fill out our secure online form.

DMV Connect Video

 Provided by the DMV Communications Office