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Veterans ID Card Frequently Asked Questions

What is a veteran ID card?
The veteran ID card is a document issued by DMV on behalf of the Virginia Department of Veterans Services (DVS) to eligible veterans for use in receiving discounts from retailers and restaurants.
Who is eligible to obtain a veteran ID card?
To be eligible for a veteran ID card, you must:
  • Be a Virginia resident
  • Hold an unexpired Virginia commercial driver's license, driver's license, learner's permit or DMV-issued ID card
  • Have served either (1) in the active U. S. Armed Forces or (2) for more than 180 days in the Virginia National Guard or U. S. Reserves
  • Have received an honorable discharge
  • Present a photocopy of a veteran service proof document or combination of documents that provide branch of service, discharge date and discharge status (eg. DD 214, DD 256, WD AGO, or NGB 22)
Consent for the information on your application and any subsequent address changes you make to be shared with Virginia Department of Veteran Services.
What military discharge status is acceptable to qualify for the veteran ID card?
You must have received an honorable or general discharge status in order to qualify for a veteran ID card.
If I am eligible, how do I apply for a veterans ID card?
  • You may apply for a veterans ID card online, by mail, by fax, or in person at a DMV customer service center.
  • If you apply online, you must submit a copy of your online receipt and the required veteran status proof document(s) to DMV within 15 days of submitting your online application. These documents can be submitted to DMV by mail, fax or in person at a DMV customer service center.
  • If you apply by mail, by fax, or in person, you will need to complete a Virginia Veterans Identification Card Application (form DL-11), provide a copy your veteran service proof document(s) and payment.
    • Mail:
    • Driver Support Work Center, Room 419
    • P. O. Box 27412
    • Richmond, VA 23269-0001
    • Fax:
    • (804) 367-1112
  • Once DMV receives your application, the veteran status proof document and the $10 fee, DMV will process and mail the veterans ID card to you. When applying for the veterans ID card, you must ensure that DMV has your current address on file.
Can I submit my veteran status proof document electronically?
No, not at this time. You will need to submit your documents via mail, fax or in person at a DMV customer service center.
How long will it take to receive my veterans ID card?
  • Once DMV receives the required documents and fee, you should receive your veterans ID card by U. S. mail within 7 to 10 days.
  • When applying in person, you will receive a temporary veterans ID receipt displaying all of the information that will appear on your veterans ID card. While waiting to receive your card by mail, you will be able to use the temporary veterans ID receipt to show veteran status for retail discounts.
What is the fee for a veterans ID card
The cost of a veterans ID card is a one-time fee of $10. The card does not expire and therefore will not display an expiration date.
Will I need to take another picture for the veterans ID card?
No. Since you must have an unexpired license or DMV-issued ID card to obtain a veterans ID card, DMV will use the image on file for your veterans ID card.
What happens if I lose my veterans ID card?
DMV can reissue a replacement for $10. Complete and submit another Veterans ID Card Application (form DL-11). You will not need to present your veteran status proof document as long as your DMV record shows that you previously held a veterans ID card.
I do not have a copy of my veteran status proof document (DD214 or other document). How can I get a copy?
To obtain a replacement veteran status proof document (or if you were never issued a veteran status proof document), you may access the federal website for information, or contact the Virginia Department of Veteran Services at (804) 786-0286 for assistance. For a list of DVS offices, including addresses and contact information, visit or
What if I do not want DMV to share my veterans identification card information with the Department of Veterans Services, can DMV still issue the veterans ID card?
No. To obtain a veterans ID card, you must agree to DMV sharing your information with the Virginia Department of Veterans Services.
Why is DMV sharing information about veterans ID cardholders with the Department of Veterans Services?
The Virginia Department of Veterans Services uses the veterans ID card data for customers to:
  • Establish a record for veterans not in the DVS database
  • Correspond with veterans about DVS services.
What retail businesses offer discounts for veterans?
For information on resources available to Virginia veterans, review the Virginia Veterans Resource Guide developed by DVS or visit their website at