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Enotification Policy

By opting in to this service, you are agreeing to allow the Virginia Department of Motor Vehicles (DMV) to send all eligible notices to you using the preferred method you have selected IN LIEU OF sending such notices through the mail. Notifications which are not eligible for electronic delivery will continue to be mailed to you. Currently, DMV will not use electronic delivery for any notifications that include confidential customer information or which are required to be mailed under Virginia law.

Privacy

The contact information you provide to receive electronic notifications will be maintained by DMV in the same manner as all other personal information. It will not be sold to or shared with any other entity except as required or permitted by law.

Notification Delivery

Upon completion of your request for electronic notifications, DMV will send a notice to you using the preferred method you selected. If you do not receive this confirmation notice, please verify your information by returning to Customer Account Management on dmvNOW.com, or contact DMV.

For all eligible notifications, DMV will issue the notice to you using only the preferred method you selected and the contact information you provided. PLEASE NOTE that delivery and customer receipt may be interrupted by sources outside of DMV control. DMV is not responsible for undelivered messages. To help ensure receipt of DMV electronic notifications, please see Receiving Notifications.

If you receive incorrect notifications or notices that are not directed to you, contact DMV.

Change Your Preference or Opt Out

You can change your preferred method or opt out of receiving electronic notification at any time by returning to Customer Account Management on dmvNOW.com or by contacting DMV.

To Contact DMV regarding this service:

  • Online: dmvNOW.com/contact
  • By Phone: (804) 497-7100
  • By Mail: Virginia Department of Motor Vehicles P.O. Box 27412 Richmond, VA 23269