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Richmond Central Customer Service Center

Wait Times |  Address |  Directions |  Hours |  Notices |  Services

Save Money - Save a Trip

  • A $5 fee may be added to each vehicle registration, driver's license and ID card renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online or through the mail. You may also avoid the $5 fee by renewing your vehicle registration at a DMV Select location.
  • Renew your vehicle registration (decals) online and save $1.
  • More than 30 other transactions may be conducted online.

click here for important notices regarding this office Important Office Notices:
  •  E-ZPass and E-ZPass Flex sold here.
  •  Motorcycle skills tests are not available at this location.
  •  HAZMAT background check applications and fingerprinting are at this location.
  •  This customer service center offers TSA Pre✓ and the Transportation Worker Identification Credential (TWIC). Conveniently schedule your appointment at; walk-in service is also available. For more information, call 855-DHS-UES1 (855-347-8371).

Hours of Operation:

Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:

  • 2300 West Broad Street
    Richmond, VA 23269
  • Telephone: (804) 497-7100
  • Fax:804-367-0915

Planning Your Visit

Be sure to allow plenty of time to complete your transaction. Actual wait times may vary depending on services requested and do not include time prior to receipt of queuing ticket. For optimal service, the best times to visit DMV are in the middle of the month, middle of the week. See more tips for being prepared for your visit to DMV.

What Do I Need to Bring

For driver licensing, speed your visit to an office by determining the documents you will need to bring with you

Applying for a Driver's License
Titling a Vehicle
Average Wait Times as of 2:50:11 PM
     Richmond Central   1 Minutes and 59 Seconds
Nearby Alternatives
     East Henrico   00 Minutes and 00 Seconds
     North Henrico   4 Minutes and 13 Seconds


Take I-95 to the Boulevard exit 78. Follow the Boulevard to Broad Street and turn left. Follow Broad Street for approximately 4 blocks to DMV Drive. Turn left onto DMV Drive. DMV is located on the right.

For bus information contact Greater Richmond Transit Company (804) 358-4782


Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.


DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.

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Virginia Department of Motor Vehicles (DMV) 2013, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

(804) 497-7100
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It is DMV's policy to only release your information to you.

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