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Submitting Your IRP or IFTA Application

The Department of Motor Vehicles has a variety of service options for every situation. You are encouraged to use the preferred service options. By choosing the preferred service option, you will receive quicker, better service at a lower cost to taxpayers.

Preferred Options

Service Option Expected Service Time *
webCAT (Internet service)
A free full-service system for IRP and IFTA which allows you to title and put a new vehicle on the road, add a state to your registration, increase your registration weight, obtain replacement plates or decals, file your tax returns, complete renewal transactions and much more.
Same day service
Credentials will be emailed or mailed to you that same business day or you can pick them up at any customer service center that same business day. Express mail is also available.
Fax or mail your application to our central processing unit. DMV will email or mail your credentials.

Fax:
804-367-1073

Mail:
Department of Motor Vehicles
Motor Carrier Services
P. O. Box 27412
Richmond, VA 23269-0001
If DMV receives your application by 3:00 p.m., your credentials will be mailed no later than the next business day. For certain IRP transactions credentials can be emailed directly to you. Express mail is also available.

Other Service Options

Service Option Expected Service Time *
Fax or mail your application to our central processing unit and pick up your credentials in any customer service center. If DMV receives your application by 3:00 p.m. your credentials will be available for pick up within two business days.
Drop off your application and pick up credentials at any customer service center. Three business days - If your application is dropped off by 3:00 p.m. your credentials will be available for pick up within three business days.

* DMV strives to meet the projected service times for every customer interaction, but service times at the end of the month may vary because of heavy service demand. Use webCAT or plan ahead for faster service.