DMV News Releases
FOR IMMEDIATE RELEASE
Friday, May 20, 2011
DMV Offices Closed on Memorial Day
Virginians Encouraged to Sign up for myDMV Account
RICHMOND - Virginia Department of Motor Vehicle (DMV) customer service centers will be closed on Monday, May 30, 2011 in observance of Memorial Day. DMV offices will reopen on Tuesday, May 31.
Customers may conduct DMV business on holidays and every day using DMV's automated telephone service at 1-888-337-4782, through the mail or via DMV's website, www.dmvNOW.com.
"More than 20 different transactions are available on our website," said DMV Commissioner Richard D. Holcomb. "Similar to having online accounts with your bank or other service providers, customers are encouraged to take a few moments and sign up for an online myDMV account. They can do their DMV business and opt to receive information in the method most convenient for them."
Customers sign up at www.dmvNOW.com/myDMV and obtain a personal identification number (PIN). With an account, they may choose to receive vehicle registration (decal) renewal reminders via email, text or phone message instead of via snail mail. Since the program began, approximately 425,000 Virginians had signed up to receive the notices via an alternative method. "This new program, which was launched in August, provides additional convenience for DMV customers while saving printing and postage costs," Holcomb said. "It's part of DMV's continued efforts to save taxpayer dollars and reduce our impact on the environment." The annual cost of printing and mailing approximately 5.3 million paper renewal notices to all customers is $2.4 million.
With a myDMV PIN, customers can do more than opting in to receive decal renewal notices via email, text or phone message. They can conduct a variety of secure transactions including renewing their driver's licenses or ID cards, or purchasing a specialty and/or vanity license plate. Customers may obtain their driving record, or update their mailing address or organ donor status.
Before signing up for a myDMV account, customers may test drive DMV's website by visiting the online virtual customer service center. The interactive feature allows customers to get acquainted with doing DMV business online by taking a virtual tour with a fictional PIN and customer information.
