DMV News Releases
FOR IMMEDIATE RELEASEWednesday, January 19, 2011
Richmond Central DMV Office Reopens Thursday
Water Damage Repairs Almost Complete
RICHMOND - The Virginia Department of Motor Vehicles Richmond Central Customer Service Center (CSC) at 2300 West Broad Street will reopen for business tomorrow, Thursday, January 20, at 8 a.m. A heating pipe failed on the second floor of the DMV headquarters building on January 3, and an estimated 5,000 gallons of hot water flooded the CSC, second floor office space, and the basement mail room.
"With fresh paint and new countertops, at least this unexpected closure resulted in some upgrades for one of our older offices," said DMV Commissioner Richard D. Holcomb. "I commend our staff and contractors for working so quickly to reopen almost a week earlier than originally expected."
Water removal was complete Friday, January 7, and construction began that evening. Repair work to the CSC included replacing sheetrock, carpet and ceiling tiles; repairing and replacing countertops and light fixtures; checking and replacing equipment; and painting. Ongoing work includes testing vendor-related equipment for the queuing and driver's license systems; testing computers, credit card machines and phones; and reorganizing the employee offices.
Employees who normally work at Richmond Central continue to staff nearby offices in Henrico and Chesterfield counties today. All other services provided at the DMV headquarters building, including motor carrier services, continue to be available.