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Chester Customer Service Center

Address |  Directions |  Hours |  Notices |  Services

In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.


In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.


Save Money - Save a Trip

  • A $5 fee may be added to each vehicle registration, driver's license and ID card renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail or over the phone (1-888-337-4782) . You may also avoid the $5 fee by renewing your vehicle registration at a DMV Select location.
  • Renew your vehicle registration (decals) online and save $1.
  • More than 25 other transactions may be conducted online.


click here for important notices regarding this office Important Office Notices:
  •  In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
    Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.
  •  In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
    Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.
  •  E-ZPass On-The-Go sold here
  •  Virginia birth certificates sold here.

Hours of Operation:

Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:

  • 12100 Branders Creek Drive
    Chester, VA 23831-1499
  • Telephone: (804) 497-7100
  • Fax:804-796-4233


Directions:

Take I-195 to Powhite Parkway South. Exit onto Chippenham Parkway to the Ironbridge Road/Chesterfield exit. Follow Ironbridge Road (Route 10) toward Chester for approximately 8 miles. Turn right at Branders Creek Drive. DMV is on the right.

From I-295: Take exit 15B (Chester) onto Route 10. Follow Route 10 for approximately 6 miles. Turn left onto Branders Creek Drive. DMV is located next to Walmart.

From I-195: Take Chester exit onto Route 10 (IronbridgeRoad). Follow Route 10 for approximately 4 miles. Turn left onto Branders Creek Drive. DMV is on the left.

Services:

Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.

Assistance:

DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.


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Virginia Department of Motor Vehicles (DMV) 2013, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

(804) 497-7100
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