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Franconia Customer Service Center

Address |  Directions |  Hours |  Notices |  Services

In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.


In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.


Save Money - Save a Trip

  • A $5 fee may be added to each vehicle registration, driver's license and ID card renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail or over the phone (1-888-337-4782) . You may also avoid the $5 fee by renewing your vehicle registration at a DMV Select location.
  • Renew your vehicle registration (decals) online and save $1.
  • More than 25 other transactions may be conducted online.


click here for important notices regarding this office Important Office Notices:
  •  In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
    Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.
  •  In observance of Thanksgiving Day, all Virginia Department of Motor Vehicles (DMV) customer service centers will be closed on Thursday, November 27th Friday, November 28 and Saturday, November 29th
    Although our customer service centers are closed, DMV offers a variety of convenient service options for conducting many popular transactions including our online services and telephone transactions which are available 24 hours a day, seven days a week -- holidays included.
  •  E-ZPass and E-ZPass Flex sold here.
  •  Virginia birth certificates sold here.

Hours of Operation:

Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:

  • 6306 Grovedale Drive
    Alexandria, VA 22310-2551
  • Telephone: (804) 497-7100
  • Fax:703-922-3875


Directions:

Take I-95 North to Franconia (exit 169A). Follow Franconia Road (Route 644) for approximately 1 mile to Grovedale Drive. Turn right onto Grovedale Drive. DMV is 1 block on right.

For bus information contact Metro Bus (703) 637-7000

Services:

Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.

Assistance:

DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.


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Virginia Department of Motor Vehicles (DMV) 2013, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

(804) 497-7100
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It is DMV's policy to only release your information to you.


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