Winchester Customer Service Center

•  HAZMAT background checks and fingerprinting are conducted at this location.
•  The drive up service window at this location is closed permanently. Please renew vehicle registration by mail, internet, or phone to avoid the $5.00 service fee for renewing vehicle registration at a Customer Service Center.
•  All Virginia Department of Motor Vehicles (DMV) Customer Service Centers will be closed on Thursday, November 26; Friday, November 27; and Saturday, November 28, in observance of Thanksgiving.

Directions:
From South: Follow I-81 North to exit 310 (Kernstown). Turn left onto Route 37 North at end of ramp.

From North: Follow I-81 South to exit 310 (Kernstown). At the end of the ramp, turn right onto Route 37 North.

Continue on Route 37 to the second exit (Stephens City exit). At the end of the exit ramp, turn right onto Route 11 South (Valley Pike). Continue on Route 11 approximately .6 miles. DMV is located on the right side of the road.

Services:
 Wheelchair available upon request at the Information Counter.

Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.

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