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Performance and Registration Information Systems Management Program

Effective November 5, 2012, the Virginia DMV is implementing the federal Performance and Registration Information Systems Management (PRISM) program. PRISM is a partnership between the Federal Motor Carrier Safety Administration (FMCSA) and the states to promote and enhance motor carrier safety.

What Is PRISM?

PRISM is comprised of two components: the commercial vehicle registration component and an enforcement component. Virginia is already participating in the enforcement component and is implementing the registration component.

With PRISM, customers operating vehicles registered under the International Registration Plan (IRP) will be required to specify the motor carrier responsible for the safe operation of each vehicle in their fleet as part of the IRP registration process. If a carrier has not obtained a United States Department of Transportation (USDOT) number from FMCSA, they will be required to do so prior to IRP credentials being issued. Additionally, carriers will be required to update their census information with the FMCSA on an annual basis rather than every-other year. Non-compliance of either of these items may delay the issuance of credentials.

For more information about the PRISM program, visit If you have questions about any of these changes, please contact Motor Carrier Services at (804) 249-5130 or via email at

Customer Assistance for PRISM

To assist customers with the new requirements during the transition period, DMV motor carrier specialists will be available at the following locations on the dates specified. As additional dates and locations are scheduled, this information will be updated.

  • 12/4/2012
    • Bristol Customer Service Center
    • 21341 Old Dominion Road
    • Bristol, VA. 24202
    • 9:00am - 5:00pm
    • Emporia Customer Service Center
    • 103 Commonwealth Blvd.
    • Emporia, VA. 23847
    • 9:00am - 5:00pm
    • Franconia Customer Service Center
    • 6306 Grovedale Drive
    • Alexandria, VA 22310
    • 8:00am - 5:00pm
  • 12/5/2012
    • Roanoke Customer Service Center
    • 5220 Valleypark Drive
    • Roanoke, VA. 24019
    • 8:00am - 5:00pm
    • Richmond Central Customer Service Center
    • 2300 West Broad Street
    • Richmond, VA. 23269
    • 8:00am - 5:00pm
  • 12/6/2012
    • Harrisonburg Customer Service Center
    • 3281 Peoples Drive
    • Harrisonburg, VA. 22801
    • 8:00am - 5:00pm
    • Norfolk (Military Circle) Customer Service Center
    • 5745 Poplar Hall Drive
    • Norfolk, VA. 23502
    • 8:00am - 5:00pm

Additional Information

October 2012 PRISM Notice

PRISM Brochure

Transition Worksheet