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Study Guide - Introduction

This study guide is a valuable tool for anyone interested in becoming a motor vehicle salesperson or a dealer-operator. The Motor Vehicle Dealer Board (Board) and the Department of Motor Vehicles (DMV), the agencies responsible for licensing dealers, salespersons and dealer operators, believes that education is the key to a successful career in the motor vehicle sales industry.

Before anyone can begin to sell motor vehicles for a dealership, they must first secure a salesperson's license. Before you apply for a license, you must first become certified by passing a multiple choice test. This study guide will help you pass this test, which can be taken at any DMV customer service center. The test is administered on a machine that randomly selects the required number of multiple choice questions from a data bank of questions. This method ensures that each test administered is unique.

After paying the required application fee, the applicant for a salesperson's license must successfully answer 20 out of 25 questions. The dealer operator test includes the salesperson's test as well as five additional questions, of which four must be answered correctly. The application fee is due each time an applicant takes the test. In addition, there is no waiting period to retake a failed test.

Once you pass the test, you will be issued a "Temporary Certificate of Qualification". You will also be eligible to apply for a salesperson's or dealer-operator's license. A permanent Certificate and license will be sent to you once your application receives its final approval. You may not begin to sell motor vehicles until you have received the permanent certificate and license documents.

Salesperson or Dealer Operator Test Fees

  1. Motor Vehicle Dealer Board (Car and Truck)
    • Salesperson $50
    • Dealer-Operator $50
  2. DMV (Motorcycle, Trailer & RV)
    • Salesperson $25
    • Dealer-Operator $25

NOTE: If you are interested in a Certificate and/or a license related to either recreational vehicle dealers, motorcycle dealers and trailer dealers, you must take the same test as if you are applying for an automobile dealer's license.

Contact Information

If you are interested in becoming an automobile/truck salesperson or dealer-operator and you have questions, please contact the Motor Vehicle Dealer Staff as follows:

  • Motor Vehicle Dealer Board
  • 2201 West Broad Street, Suite 104
  • Richmond, Virginia 23220
  • Telephone: (804) 367-1100 FAX: (804) 367-1053

If you are interested in becoming a recreational vehicle, motorcycle or trailer salesperson or dealer-operator and you have questions, please contact the Department of Motor Vehicles as follows:

  • Department of Motor Vehicles
  • Dealer Services Division
  • Post Office Box 27412
  • Richmond, Virginia
  • Telephone: (804) 367-0901

Section 2 of Study Guide