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Law Enforcement Division - Contact Information

Direct Requests for Service to DMV Law Enforcement by phone at (804) 367-1678 or by email at Direct all non-Law-Enforcement requests to DMV Direct.

Law Enforcement Services

DMV Law Enforcement Services (LES) enforces and administers the laws of the Commonwealth, with special emphasis on DMV-related matters.

DMV Law Enforcement investigates all complaints against dealers, including those licensed by the Motor Vehicle Dealer Board, which allege a violation of criminal law. Typical investigations include: driver license and title fraud, odometer fraud, misuse of dealer plates and temporary tags, curbstoning, sales and use tax evasion, and motor vehicle theft. In addition, Agents regulate all of the dealers licensed by DMV to ensure continued compliance with applicable laws and regulations, including conducting routine inspections of business locations and records.

DMV Law Enforcement also conducts the required physical examinations of salvage vehicles and installs DMV-issued VIN plates. All DMV Special Agents are sworn police officers, with full powers of arrest.

For more information, please refer to HQ Contact Information for Law Enforcement.

Fuels Tax Enforcement

Fuels Tax Enforcement is responsible for the oversight of motor fuel distribution in Virginia and insures excise taxes due are collected in a fair and efficient manner. Agents monitor terminals, suppliers, distributors, retailers, and end users for signs of tax evasion or avoidance. A major component of this activity is active enforcement of laws pertaining to unlawful use of "dyed" diesel fuel in highway vehicles. Fuels Tax Enforcement frequently conduct highway checks to identify persons using untaxed dyed diesel in their trucks or cars.

Fuels Tax Enforcement is also responsible for the oversight of passenger and property carriers operating in Virginia. Agents routinely monitor highways and commercial areas throughout the state to deter unlicensed operators. In addition, agents investigate citizen complaints about carriers and take regulatory action against violators when appropriate.

Other tasks performed by Fuels Tax Enforcement include:

  • Support to DMV mobile weighing operations
  • Collect outstanding liquidated damages owed to Virginia
  • Investigate and resolve issues associated with commercial vehicle registration
  • Enforcement of IFTA and IRP regulations

For more information, please refer to HQ Contact Information for Fuels Tax Enforcement.

Operations Support Services

The main function of Operations Support Services (OSS) in the DMV Law Enforcement Division (LED) is to provide support for both Law Enforcement Services (LES) and Fuels Tax Enforcement (FTE). OSS is the main contact for complaints from Citizens of the Commonwealth, Commonwealth employees, and other Law Enforcement divisions around the country; these complaints are then sent out into the field to be investigated by either LES or FTE. Any routine questions or any needed help with investigations from other Law Enforcement divisions and Commonwealth employees or citizens can be routed through OSS. Requests made for expunged records are also handled by OSS Agents. OSS also provides a Law Enforcement presence for the DMV Headquarters building and assists the security team with any issues that may arise.

For more information, please refer to Contact Information for Operations Support Services.

DMV Law Enforcement and Fuels Tax Enforcement Field Divisions

Fairfax North & South Districts

Office Address:
DMV Law Enforcement
4150 S. Four Mile Run Dr., Arlington VA 22206
Telephone: (703) 845-6378 Fax: (703) 845-6379

Special Agent in Charge: Julian Saenz (703) 845-6372
Fairfax South Assistant Special Agent in Charge: Brad Berg (540) 710-2100
Fairfax North Assistant Special Agent in Charge: Royal Davenport (703) 845-6377
Office Program Support Tech: Margo McDaniel (703) 845-6378

Jurisdictions Served
Cities: Alexandria, Arlington, Fairfax, Falls Church, Fredericksburg, Manassas Park, Manassas, and Stafford
Counties: Fairfax, Loudoun, Prince William, Spotsylvania, Stafford

DMV Customer Service Centers Served

Fairfax North:
Fairfax/Westfields, Fair Oaks Mall, Leesburg, Pentagon, Stafford, Tysons Corner

Fairfax South:
Alexandria, Arlington, Franconia, Fredericksburg, Lorton, Manassas, Stafford, Woodbridge

Hampton & Portsmouth District

Office Address:
DMV Law Enforcement
5745 Poplar Hall Dr., Norfolk, VA 23502
Telephone: (757) 455-0881 Fax: (757) 455-3850

Special Agent in Charge: Robert Stone (757) 455-0882
Portsmouth Assistant Special Agent in Charge: Merrill Craig (757) 455-0881
Office Program Support Tech: Suzanne Chappell (757) 455-0881

Jurisdictions Served
Cities: Chesapeake, Franklin, Hampton, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg
Counties: Accomack, Essex, Gloucester, Isle of Wight, James City, King George, Lancaster, Mathews, Middlesex, Northampton, Northumberland, Richmond, Westmoreland, York

DMV Customer Service Centers Served
Gloucester, Hampton, Kilmarnock, Newport News, Smithfield, Tappahannock, Williamsburg
Chesapeake, Norfolk/Military Circle, Norfolk/Widgeon Road, Portsmouth, Onancock, Suffolk, Virginia Beach/Buckner, Virginia Beach/Hilltop

Richmond District

Office Address:
DMV Law Enforcement
610 Johnston Willis Drive, Richmond, VA 23236
Office Phone: (804) 378-3428 Office Fax: (804) 378-3444

Special Agent in Charge: Bob Whitmore (804) 378-3426
Assistant Special Agent in Charge: W.T. Parrish (804) 378-3430
Office Program Support Tech: Christine Bise (804) 378-3428

Jurisdictions Served
Cities: Colonial Heights, Emporia, Hopewell, Petersburg, Richmond
Counties: Amelia, Brunswick, Buckingham, Caroline, Charles City, Chesterfield, Cumberland, Dinwiddie, Fluvanna, Goochland, Greensville, Hanover, Henrico, King William, King & Queen, Louisa, Lunenburg, Mecklenburg, New Kent, Nottoway, Prince George, Powhatan, Prince Edward, Southampton, Surry, Sussex

DMV Customer Service Centers Served
Chester, Chesterfield, Courtland, East Henrico, Emporia, Farmville, Hopewell, North Henrico, Petersburg, Richmond Central, South Hill, West Henrico

Bristol District

Office Address:
DMV Law Enforcement
21341 Old Dominion Rd., Bristol, VA 24202
Telephone: (276) 669-8292 Fax: (276) 669-8215

Special Agent in Charge: Ken Smith (276) 669-8193
Assistant Special Agent in Charge: Matt Hudson (276) 889-7632
Office Program Support Tech: Trina Giles (276) 669-8292

Jurisdictions Served
Cities: Bristol, Galax, Norton, Radford
Counties: Bland, Buchanan, Carroll, Dickenson, Giles, Grayson, Lee, Pulaski, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe

DMV Customer Service Centers Served
Abingdon, Bristol, Clintwood, Galax, Gate City, Jonesville, Lebanon, Marion, Norton, Pulaski, Tazewell, Vansant, Wytheville

Roanoke District

Office Address:
DMV Law Enforcement
5220 Valleypark Drive, Roanoke, Virginia 24019
Telephone: (540) 204-9344 Fax: (540) 561-7566

Special Agent in Charge: Ray Hundley (540) 204-9347
Assistant Special Agent in Charge: Kellie Powell (540) 204-9345
Office Program Support Tech: Laurie Strauss (540) 204-9344

Jurisdictions Served
Cities: Altavista, Bedford, Buena Vista, Clifton Forge, Covington, Danville, Lynchburg, Martinsville, Roanoke, Salem, South Boston
Counties: Alleghany, Amherst, Appomattox, Bedford, Botetourt, Campbell, Charlotte, Craig, Franklin, Floyd, Henry, Halifax, Montgomery, Patrick, Pittsylvania, Roanoke

DMV Customer Service Centers Served
Bedford, Christiansburg, Covington, Danville, Lexington, Martinsville, Roanoke and Rocky Mount.

Staunton District

Office Address:
DMV Law Enforcement
3281 Peoples Drive, Harrisonburg, VA 22801
Telephone: (540) 432-0313 Fax: (540) 801-8667

Special Agent in Charge: Dave Kyger (540) 801-8508
Assistant Special Agent in Charge: Chip Hudson (540) 288-0532
Office Program Support Tech: Christie Horn (540) 432-0313

Jurisdictions Served
Cities: Charlottesville, Harrisonburg, Lexington, Staunton, Waynesboro, Winchester
Counties: Albemarle, Augusta, Bath, Clarke, Culpeper, Fauquier, Frederick, Greene, Highland, Madison, Nelson, Orange, Page, Rappahannock, Rockbridge, Rockingham, Shenandoah, Warren

DMV Customer Service Centers Served
Charlottesville, Culpeper, Front Royal, Harrisonburg, Lexington, Staunton, Warrenton, Waynesboro, Winchester, Woodstock

Fuels Tax Enforcement Division

Office Address:
Fuels Tax Enforcement
Special Agent in Charge: Bill Bralley (276) 223-8086

Southwest Region
Assistant Special Agent in Charge: Jason Basham (540) 381-7167
Jurisdictions Served
Cities: Bedford, Bristol, Buena Vista, Charlottesville, Clifton Forge, Danville, Galax, Lexington, Lynchburg, Martinsville, Norton, Radford, Roanoke, Salem, South Boston, Staunton, Waynesboro
Counties: Albemarle, Alleghany, Amherst, Appomattox, Augusta, Bath, Bedford, Bland, Botetourt, Buchanan, Buckingham, Campbell, Carroll, Charlotte, Craig, Cumberland, Dickenson, Floyd, Fluvanna, Franklin, Giles, Grayson, Greene, Halifax, Henry, Highland, Lee, Luenburg, Mecklenburg, Montgomery, Nelson, Patrick, Pittsylvania, Prince Edward, Pulaski, Rockbridge, Roanoke, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe

NOVA Region
Assistant Special Agent in Charge: Bruce Taylor (540) 434-3822
Jurisdictions Served
Cities: Alexandria, Arlington, Fairfax, Falls Church, Fredericksburg, Harrisonburg, Manassas, Manassas Park, Winchester
Counties: Clark, Culpeper, Fairfax, Fauquier, Frederick, Loudoun, Madison, Orange, Page, Prince William, Rappahannock, Rockingham, Shenandoah, Spotsylvania, Stafford, Warren

Eastern Region
Assistant Special Agent in Charge: Sam Wells (804) 367-0930
Jurisdictions Served
Cities: Colonial Heights, Emporia, Franklin, Hampton, Hopewell, Newport News, Norfolk, Petersburg, Poquoson, Portsmouth, Suffolk, Richmond, Williamsburg, Virginia Beach
Counties: Accomack, Amelia, Caroline, Charles City, Chesterfield, Dinwiddie, Essex, Gloucester, Goochland, Hanover, Henrico, Isle of Wight, James City, King & Queen, King George, King William, Lancaster, Louisa, Mathews, Middlesex, New Kent, Northhampton, Northumberland, Nottoway, Prince George, Powhatan, Richmond, Surry, Sussex, Westmoreland

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Headquarters Contacts for Law Enforcement Services, Fuels Tax Enforcement, and Operations Support Services

Law Enforcement Services (HQ)/Operations Support Services (OSS)

Resident Agent in Charge: Jim Squares
Program Support Tech (OSS): Emily Witt
Phone: (804) 367-1678
Phone: (804) 367-1997

Office Address:
DMV Law Enforcement, RM 629
P.O. Box 26407
Richmond, VA 23261

All complaints can be filed using the contact information above.
Fuels Tax Enforcement

Director: Tom Penny
Office Manager: Nancy Behen

Phone: (804) 367-6216

Office Address:
DMV Fuels Tax Enforcement, RM 627
2300 West Broad Street
Richmond, VA 23220
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